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Booking and early Termination, Late arrivals and Cancellation Policy for all Programs:  

We are normally fully booked, so have very clear policies in this area. To reserve your spot, payment in full including any transfers must be received within 21 days of arrival. For bookings made more than 21 days in advance a 50% non refundable deposit is required and then full payment at 21 days. For cancellations with less than 14 days notice 75% of the full fee is not refundable. For 7 days or less, no refund is possible. If you change your mind up to 7 days after arrival then any nights used plus 50% of the total fee is charged. If early termination occurs 7 days or more after arrival then no refund is possible. Those giving less than 10 days notice of arrival date change will be charged for the nights missed at the agreed rate until arrival or shorten their program by same.So please think carefully before booking or attend a weekend seminar in advance to be sure our type of program is for you. Changes may be able to be made within a 120 day window provided 7 days notice is given, as long as your spot can be subsequently replaced. 

For many of these programs to have the most chance of providing real help, they must be completed. Often when confronting fears and other "stuff " that tends to come up with many of these programs, there will be an urge to "run away". You must push through this. I appreciate that this is a strong stance but some of these health conditions require a strong stance to be given their best chance of being overcome.  

Smoking, alcohol and non presciption drugs

Only come if you are ready to Quit. Anyone found breaking this rule during their visit will be sent home. This is a condition of booking. No refund will apply. Regular rooms checks are conducted at random.

Fountainhead recommends the use of travel insurance.**

Cabin to self:
We NEVER guarantee Cabin to self unless you are booking a Fountainhead Private program.  

Cuisine:
We have an optional juice detox every Monday through Wednesday and our cuisine is organic as well as dairy, caffeine and gluten free. 
How to find us: 
67 McCarthy Rd Maleny, Queensland, Australia. Ph: 07 5494 3495, Fax: 07 5435 2861

International visitors ideally fly into Brisbane airport.
Interstate visitors ideally fly into Sunshine Coast airport. 
From Brisbane we are only an hour north by road. Travel along the Bruce Highway to the Glasshouse Mountains turnoff. Take the Glasshouse Mountains Road (also known as the Steve Irwin Way) to Landsborough and then the Landsborough-Maleny Road. Fountainhead Organic Retreat is just minutes from the centre of Maleny.

Transfers: Are available from Sunshine Coast or Brisbane airports to our door. If you choose to drive to Fountainhead, it is a condition of all retreats to hand in your keys at the office for the duration of your program. 
** We can book your flights for you at no charge, just ask. 

Credit Card Fees: Amex attracts a 3.5 % service charge and all other credit cards a 1.5 % service charge.

Suggested Packing List: 
Before you pack, take a careful look at our suggested list of items below.